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How to see old passwords in JIRA? Edited

Jyothsna Reddi Apr 22, 2019

I am trying to use Zephyr  . It need the  password of JIRA, I forgot the old password of JIRA. Because of that I am unable to use Zephyr Testcase Importer. 

I entered a current password of JIRA in to Zephyr, Got error as "peer not authenticated"

 

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Nic Brough [Adaptavist] Community Leader Apr 22, 2019

Jira does not store passwords, nor does it have a history of the hashes it does store.

You will need to get the password reset by an admin or the owner of the account.

Jyothsna Reddi Apr 22, 2019

Thank you for your prompt response. I had reset the password for JIRA. If I enter my new password of JIRA into Zephyr, I am still getting the same error as before as "peer not authenticated".

Nic Brough [Adaptavist] Community Leader Apr 22, 2019

Your admins will need to re-establish the link with the new password.

Jyothsna Reddi Apr 22, 2019

@Nic Brough [Adaptavist] Oh, how can I know when will they re-establish the link with the new password. How much time do they take to do that? I am able to access my JIRA with my new password.

Nic Brough [Adaptavist] Community Leader Apr 22, 2019

You will have to ask your administrators.

Jyothsna Reddi Apr 22, 2019

could you please guide me on that.

Nic Brough [Adaptavist] Community Leader Apr 22, 2019

I have no way of knowing who your administrators might be.  I don't know your organisation, systems or who people are.  I'd ask colleagues and co-workers who they talk to when they need an admin.

Jyothsna Reddi Apr 22, 2019

Okay, thank you so much for all answers. Much appreciated. 

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