We just upgraded from JIRA 3.15 to JIRA 6. We had a lof of custom fields, a few of them are user-picker type, such as DOC_owner, Manual_owner. In JIRA 3.15, we can select DOC_owner by picking a JIRA user (say john). However, after upgrade, the search always returns nothing, even we can see many issues have DOC_owner=john.
Do we need to do anything after upgrade?
It seems if I create new issue that match the search criteria (DOC_owner=john), then it will return the issue. The problem is with the issues already in JIRA 3. Upgrading makes the existing issues not matching the search criteria.
This is a show stopper for our upgrade! Please help!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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