Hi Gaby,
I don't believe there is tool (plugin or so) for it. Luther's workaround is good thing to keep things simple.
Also there's a plugin that might help: https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue
This is often accomplished by just copying and pasting the contents of an email into an issue. It's an extra step, but a great way to keep track of communication.
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