How to run a report of time spent in a certain status?

I'm trying to run a report for the time spent in a certain custom status on my instance. This is a regular software project so I can't use the SLA option that Jira has for service desk project.

For example I have a status titled " awaiting assets" and I would like to know how long are tickets in this particular status. 

1 answer

This widget could not be displayed.
Peter DeWitt Community Champion Oct 18, 2017

@Jeremy Price, take a look at this add on: .

It should to the trick as Jira only offers an average time in status and it but clunky to use.



Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you