We have run into enough problems with the JIRA service that we wanto move the entire tracking of our software project in house. The mysterious and often unscheduled "upgrades" by Atlassian as well as other problems related entirely to ownership and control of data have been raised internally.
Therefore the real problem is how to move from the Atlassian service to an entirely inhouse service? Does Atlassian have a serive or a product or any such fee that may be paid to get a full database dump from the hosted service and then run JIRA in house and on our own Apache servers with MySQL or Oracle Database or whatever is needed.
Thank you in advance.
They won't do a database dump, but the export mentioned in Udo's first link contains *everything* So you can prepare your target service, do an import from the live system, test it to make sure you've got everything right and you understand the admin functions that you now have to do for yourselves, then book a day with your users where you're going to move to the new system and do the big switch-over on that day with a new export. The only cost will be the licences for your new system, the export/import is a standard built in function, not a costly process (and of course, you can then stop paying for the Cloud version)
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