How to roll back to a previous version of JIRA?

[Paula Passalacqua]

The new version of JIRA has to many glitches.  How do I revert to the previous version.

[Nic Brough -Adaptavist-]

Get the backups you took before you upgraded.  Install the previous version somewhere, and import the backups.

[Paula Passalacqua]

I didn't create backups.  I'm a user that just uses JIRA for status lookups on tickets and didn't feel the need to backup before installing the new version.  Will it be possible?

[Nic Brough -Adaptavist-]

There is no way to downgrade a Jira system (unless you're willing to put in months of work converting the data to the previous format)

[Paula Passalacqua]

Definitely can't do that.  Do you know if there will be fixes on the "Search" glitches?  I have to search multiple times for a particular ticket, because the search isn't opening to the correct ticket number that was entered.  This is happening to other co-workers as well.  I miss having the Search field on the navigation bar, is one thing, but the Search option not working all of the time, is a bigger thing. 

[Nic Brough -Adaptavist-]

I think there will have to be - there are a lot of people complaining of search being broken today.

Missing search on the nav bar is another thing (It's one of three things I really hate about the new layout on Cloud)

[Paula Passalacqua]

Glad to know it's not just me.