How to restrict issue type to particular users in jira cloud

[Jira Tutorial]

Hi

In Jira Cloud how to restrict issue type to particular users?

Thank you!

[Rudy Holtkamp]

Hi @Jira Tutorial ,

In Cloud you can't restrict it. On server there is an app which can do it. What Peter suggest does not work, because users can still create the issue if you use an issue level security scheme. After creation (if you use a default level) they may not see the issue anymore, but you can't prevent them from creating it.

[Nic Brough -Adaptavist-]

Actually, they will be able to see the issue.  Pretty obscure thing in the docs (I think there's only one line that mentions it), but to set a security level, you have to have to be part of it.  So you can't create an issue that would be hidden from yourself.

[Rudy Holtkamp]

Hence the 'if you use a default level'

[Nic Brough -Adaptavist-]

Nope, they can't use a default level if they're not in it.

[Rudy Holtkamp]

Ok @Nic Brough -Adaptavist- , I don't want to make it a Yes/No game. So this is what I noticed in my test:

I just created a sec level scheme with a default level set and I'm not part of that level. When I create the issue I get the following message:

Now the big question, can you follow the same steps and check who is correct?

[Nic Brough -Adaptavist-]

Hmm, interesting, that doesn't happen on server - it changes the default selected if level is on-screen, and sets no level if it's not on screen.

Thanks for pointing it out

[Rudy Holtkamp]

You too. Good to know that issue security on server behaves differently w.r.t cloud.

[Peter Bengov]

Hi @Jira Tutorial :)

I believe Issue Security is your way to go, please see more details here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html 

[Pavol Sočuvka]

Hello there,

I recently noticed that it team-managed projects you can restrict issue type for certain roles: 

Hope this helps.