I have a project called "EBS"
All my employees can participate in all the issues belonging to this project.
I have many different customers who need access to this project but I want to restrict customer#1 to participate and only see any issues belonging to the customer #1 group.
How can this best be achived?
The "ownership" of an issue has nothing to do with who can see it. Jira doesn't have "can only see issue if user is in same group as user" because that's complex, messy and usually doesn't work. In Jira, and a lot of other software, everyone is in at least one "can log in" group, which means the question "am I in one of the same groups as Dave" is almost always answered with "yes"
If you grant browse to EBS for group 1, they'll be able to see everthing in the project. Group 2 is utterly irrelevant, Group 1 can see the project.
You probably should look into "security schemes" which will allow you to hide individual issues, and tie that to the groups.
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