How to restrict a user from closing a Defect/Task in JIRA

I wan to restrict a user to report a Defect/Task but want to restrict him to close it, how to configure user access?

1 answer

1 accepted

1 vote
Accepted answer

To create the issue, they need to have the "permission" for "create issue", so check the permission scheme for that.

Then, look at the workflow.  Specifically, look at the "close issue" transitions you want to stop them using.  They have "conditions" on them that say things like "user must be in the role of developer" or "user must have the close issue permission".  Make sure that your user does NOT match the conditions.

You may want to change the permissions and/or conditions to enable you to limit the user.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,764 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you