To create the issue, they need to have the "permission" for "create issue", so check the permission scheme for that.
Then, look at the workflow. Specifically, look at the "close issue" transitions you want to stop them using. They have "conditions" on them that say things like "user must be in the role of developer" or "user must have the close issue permission". Make sure that your user does NOT match the conditions.
You may want to change the permissions and/or conditions to enable you to limit the user.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs