How to reopen a closed issue in Jira


Pls help me.

in permission scheme:

Close Issues and Resolve Issues have Reporter. but the author of the task does not even have a button to close and open the issue. 

if I give the right to move tasks (Transition Issues) then the buttons will appear. But I do not want to give the right to move through other workflow


1 answer

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This widget could not be displayed.

You need "transition issue" permission to perform any transition, so you need to grant that to all your users.

You can limit who can do things in transitions with "conditions".  There is probably a condition on your "resolve" transition that says "only people with resolve issue permission". 

You should probably add other conditions to other transitions For example: "only people in the role of developer can use 'in progress'"

Many thanks! 

This is what need! = )

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