I need to reopen below JIRA for tracking purpose.
https://odyssey.apps.csintra.net/jira/browse/DATAMGMT-2316
I can not clone this due to audit purpose
Talk to your Jira administrators. If you're saying you can't re-open it, then the most likely reason is that you don't have permission or the workflow does not allow it. And your admins have set it up that way.
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