Talk to your Jira administrators. If you're saying you can't re-open it, then the most likely reason is that you don't have permission or the workflow does not allow it. And your admins have set it up that way.
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Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
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