I want to know if there is a way to display exactly the date and time in the email that sends users instead jira for example information type "2 days ago"
I have tried in the knowledge base but could not find answers
I think it's determined in the same way as the display - for the first week, it shows you a human friendly (but imprecise) date string. See https://confluence.atlassian.com/display/JIRAKB/Disable+Relative+Dates+in+JIRA for turning it off
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