Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to remove subtasks from customer portal in refined ? Edited

I have a customer portal which i built using Refined for JIRA Service Desk.

Now i can see all the requests including subtask into my portal my request table.

I want to hide the subtasks for end user.

Any suggestions please

2 answers

0 votes
Jack Community Leader Feb 16, 2021

Hi @achal khawale , could you please expand on your situation and goal. There just isn't sufficient info here to assist.

0 votes
Dave Liao Community Leader Feb 16, 2021

@achal khawale - hi Achal, if you're using sub-tasks as a request type issue type, you'll need to work with project admins to re-define your requests to use different issue type. (... though I'm unsure that's even possible.) 🤔

If you have completed issues (sub-task issues or just regular issues) that won't disappear from the customer portal view, ensure that any workflow transitions that go to a Done status sets a value in the issue's "Resolution" field.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you