How to remove "Create Issue" modal when creating an issue from backlog view: "+ Create issue"

Glenn_N
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December 6, 2023

Context:

  • Company managed project
  • Backlog View
  • Two separate scrum boards (single project)
    • 1st board:
      • Select "+ Create issue"
      • Can enter inline text on the backlog view
      • See screenshot 1jira1.png
    • 2nd board:
      • Select "+ Create issue"
      • A "Create issue" modal appears
      • See screenshot 2jira2.png

Question:

  • How do I remove the modal from the 2nd board please?


Thanks in advance!
GN

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Glenn_N
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December 6, 2023

Found the issue.

The 2nd board (general settings) was using a saved filter that was referencing a field that no longer exists. By updating the filter to the correct field, it now works as expected.

lrdnathanview
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April 10, 2024

I have a similar problem but its affecting all my boards. Does this mean I have a field across all boards that probably doesn't exist anymore? Also, I'm only using default filters.

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