How to remove "A quick tour of JIRA" on Jira cloud?

We're using JIRA Cloud with JIRA Agile and every time a new user logins to the system, he/she needs to see "A quick tour of JIRA" and next 12 steps. We don't want our customers to see such a help screens.

How can we remove these getting started screens? I disabled "JIRA Ondemand Welcome Plugin"  and "JIRA Welcome Plugin" but quick tour is still enabled.

1 answer

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Accepted Answer
2 votes

Hi Zafer, 

For that you must disable the JIRA Welcome plugin. Which I believe can only be disabled by Atlassian Support. So, if you raise a ticket on atlassian.support.com we will gladly perform that for you. smile

Hope this helps.

Cheers!

Hi Elisa, Thanks for your answer, I'll open a ticket. It looks like I can disable the plugin on manage add-ons page but Cloud configuration may override it. There may be a notice to clarify disabling issue on the management page. I think atlassian.support.com should be support.atlassian.com :) Regards

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