In description field, we are using advanced formating (frames, colors, icons etc.) (more detail how to format text https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all)
When we looking for the issue in Jira it looks great.
When we export issues using implemented in Jira filters function "Export Excel (current fields)" or others types of export in the exported file we get text with formatting tags.
Implement solution for critical fields configuration (for all critical fields)
The solution is described here (Solution for follow ups from multi-record sections - including multi-record forms):
but I'm expecting to get a clear text.
Atlassian knows of the existing issue in this export and there is an ongoing public ticket for this error:
How to remove formatting tags (wiki markup) in exported files?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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