How to remove Confluence adds from the Jira screens?

Inna S
Contributor
September 19, 2024

Hi, 

we have both Jira and Confluence on our site.

Some people have licenses and so access to Confluence, others don't. And we want to keep it this way.

Still, once we added Confluence to the site, all people now see a multitude of bite links to Confluence. They click, and the system sends out the 'X needs to join Confluence' alert.

I can disable the alert; this is not a problem. The question is how to remove these Confluence click bites from the Jira screens for people who are not in the Confluence groups.

 

Any suggestions?

 

Thank you,

Inna

 

2 answers

1 vote
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2024

Hello @Inna S 

This is something that has been hard coded and sadly cannot be removed. You can always open a new discussion regarding this proposition. As @John Funk have said, you can raise a support ticket for Atlassian and see for their response, but I do know that this is not possible to do unless Atlassian decides to.

Inna S
Contributor
September 19, 2024

Thanks @Nikola Perisic , I did. 

 

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2024

Hi Inna,

I don't believe you are going to be able to remove them. I suggest you open a support ticket with Atlassian for their response. Please post back here with their response for future readers. 

https://support.atlassian.com/contact/#/

Inna S
Contributor
September 19, 2024

Thank you John, I opened the support case PCS-326032.

 

Like John Funk likes this

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