How to redirect Jira cloud URL to Jira (hosted) server?

My JIRA cloud instance is currently "". I would like to switch to JIRA server (hosted on a dedicated server), but my users have several email notifications in their inbox with the "" URL: Is there a way to ask Atlassian to redirect, at least for a determined time?

2 answers

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DNS redirection is not a functionality we provide at the moment I'm afraid. It is listed under the Restricted functions in Atlassian Cloud apps: But we also have a Suggestion to make this possible in the future at:

 You could place a big banner across the instance as suggested here:


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Thank you.

The problem is when it is about individual issues, with their key. At least a dynamic banner will be a good thing: on you get a banner inviting to check the new instance at http://mydomain/../KEY-N

You remind the context? It's users having stored notifications in their mail.

And also: I may not stop my Jira cloud instance if I want that banner to display. I need the cloud and the server to run together for a long time...

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