How to reassign tickets from old user (AD) to the new user (Azure AD) using script runner.

Shereen November 9, 2020

Our Jira is integrated previously with Active Directory but we will using Azure AD moving forward.

Is there a way that I can reassign existing tickets from the old user (LDAP) to the new user (Azure AD).

For example:

The credentials in LDAP is Username: hpotter and Email: hpotter@email.com

In Azure AD it is now Username: hpotter@email.com and the email is still the same hpotter@email.com

What I want to do is to assign the existing tickets assigned to the old user "hpotter" to his new user "hpotter@email.com".

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DEPLOYMENT TYPE
SERVER
VERSION
8.6.1
TAGS
AUG Leaders

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