In a JIRA project, 1 customer account has created some issues.
I have added a 2nd customer account, and put the 2 customer accounts in the same organization.
The 2nd customer account cant see issues of the 1st account, i would like he can.
I have changed "customer autrhorization" and tested "share requests", the 3 choices (same organization, all customers, and all customer looking for by project). it doesnt work.
So i have found that the issues have memorized that at the creation, the 1st customer had no organization. I have modified issues and put the same organization, and now the 2nd customer can see issues of the 1st customer.
Meanwhile i cant modify organization of an issue if the issue is closed ! So i tried to add a transition to reopen the issues, but
- in "text mode", i dont have the link "add a transition" for state "closed" !
- in "diagram mode", i have an message like that "you cant execute this operation on a draft"...
I dont have solution for the moment.
I need that the 2nd customer read issues of the 1st, is there the good way to do that ?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs