I have a project that is configured for a helpdesk type situation. The Default Assignee is the account users email to create tickets. Tickets are then tiraged and assigned to individuals. I want to then limit any JIRA user to be able to reassign it back to the Default Assignee. What is the easiers and best way to do this?
Is this a viable option? Are there others?
https://jamieechlin.atlassian.net/wiki/display/JBHV/JIRA+Behaviours+Plugin
Hi,
you can restrict using the permission scheme of a project,
https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions
read the above link, where you can restrict assign issues using the permission scheme itself.
check the section in the link
Issue Permissions under that -> assign Issues
Hope this Helps!
Hi,
Then try to hide the assign button, which you can see in a issue using javascript, If you want to hide it fully you can use this or else add some conditions before hiding.Thanks.Hope this Helps!
jQuery(document).ready(function($) { JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context)
$('#assignButtonId').hide(); }); });
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i am not sure about behaviour plugin but you can restrict assign action to user or group using workflow properties
jira.permission.assign.user=username jira.permission.assign.group=group jira.permission.assign.projectrole=10010(project role id)
make sure that these members should have assign permission will be there on permission scheme
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