How to prevent changing the assignee field to "unassigned"?

Hello there!

Guys, I need to prevent changing the assignee field to "unassigned" from View and Edit screen.
I mean I might be able change the assignee to some person, but not to unassigned.

It should be project-specific option.

Could you help me? Thanks ahead!

 

 

1 answer

0 vote
Peter Bengov Community Champion Jan 28, 2015

There is a Instance-level ability to do so: Administration > System > Allow unassigned issues.

Otherwise, you could use workflow validators & post-functions to make sure during transitions this isn't changed.

Another suggestion - you could use "generic" users instead to be auto-assigned. This will help prevent users from editing Assignee field.

Unfortunately, these solutions does not fit. Maybe there are any custom scripts to verify this condition? (I mean scripts for "script type" workflow conditions)

paps eddy I'm New Here May 31, 2018

thanks for help @Peter Bengovits works for me.. 

Happy to hear, paps

Feel free to upvote the answer, for future generations :) 

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