How to prevent bulk user creation when importing project from XML?


I am about to migrate projects from one instance to another using XML backup + project import.

The original instance was for open source projects and there were tons of community users who commented on, watched, voted for and changed issues.

In the receiving instance I do not care much about interactions from community users. It is perfectly OK for me if the history shows that user01 (some dummy user) made the change.

I care about the mandatory users - reporters, assignees, component leads and project leads and I will ensure that there are matching users for them in the receiving instance.

However when I tried to import the project on a test instance, Jira created 10 mandatory users (that I care about) and 170 optional users (commenters, watchers,...) that I don't care about.

Is there a way to prevent jira from creating the optional users during project import?


I thought about enabling "External User Management" just for the time of the import and then disabling it again.

Will that work?

How will history entries / comments appear in the UI, if Jira was not able to create the optional users?

Thanks in advance,


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,447 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you