Does this happen when you transition an issue from one step to another one? The reason I ask is because it seems there's a post function setting the resolution when the transition is executed.
Please take a look at your workflow and make sure that's not the case.
I hope this helps.
1. Don't - it shouldn't be needed in the overwhelming majority of cases. If you're doing it a lot, there's something suspect in your process 2. Officially, reopen the issue, your workflow should clear a resolution when that happens because the implication is "something more needs doing" 3. Add a transition from resolved to resolved, closed to closed and any other status you need - put the resolution on the transition screen and you'll be able to edit it during the looped transitions
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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