How to prevent JIRA from adding a resolution when I add a fix version?

JIRA automatically sets Resolution = Fixed when I add a fix version. I don't want setting the fix version to update the resolution.

3 answers

0 votes

Hi Teal,

Does this happen when you transition an issue from one step to another one? The reason I ask is because it seems there's a post function setting the resolution when the transition is executed.

Please take a look at your workflow and make sure that's not the case.

I hope this helps.

Cheers,

Clarissa.

Hey Clarissa,

 

I'm not touching the status so I'm not using any of our workflows.

 

I'm using a saved filter, hitting 'e' to edit the issue, and then adding or changing the fix version. 

0 votes

Your "edit" screen has the resolution on it.  Remove it immediately, as it's damaging your issues.  Resolution should never be put on a create or edit screen.

how else can I edit the resolution? 

1. Don't - it shouldn't be needed in the overwhelming majority of cases. If you're doing it a lot, there's something suspect in your process 2. Officially, reopen the issue, your workflow should clear a resolution when that happens because the implication is "something more needs doing" 3. Add a transition from resolved to resolved, closed to closed and any other status you need - put the resolution on the transition screen and you'll be able to edit it during the looped transitions

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