How to prevent JIRA from adding a resolution when I add a fix version?

JIRA automatically sets Resolution = Fixed when I add a fix version. I don't want setting the fix version to update the resolution.

3 answers

0 vote

Hi Teal,

Does this happen when you transition an issue from one step to another one? The reason I ask is because it seems there's a post function setting the resolution when the transition is executed.

Please take a look at your workflow and make sure that's not the case.

I hope this helps.

Cheers,

Clarissa.

Hey Clarissa,

 

I'm not touching the status so I'm not using any of our workflows.

 

I'm using a saved filter, hitting 'e' to edit the issue, and then adding or changing the fix version. 

0 vote

Your "edit" screen has the resolution on it.  Remove it immediately, as it's damaging your issues.  Resolution should never be put on a create or edit screen.

how else can I edit the resolution? 

1. Don't - it shouldn't be needed in the overwhelming majority of cases. If you're doing it a lot, there's something suspect in your process 2. Officially, reopen the issue, your workflow should clear a resolution when that happens because the implication is "something more needs doing" 3. Add a transition from resolved to resolved, closed to closed and any other status you need - put the resolution on the transition screen and you'll be able to edit it during the looped transitions

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

169 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you