How to notify a person if a field is filled in when creating/editing issue

Is it possible to notify a person if a certain is filled in, for example, we have a social media field and if this custom field has data entered in it then I would want to notify the social media exec but if it is left blank they don't need to know about the issue? Is this feature possible?

I would need to add this feature in the editing screen as well.

Thanks

1 answer

1 accepted

Using JETI you could do this as a email notification. The notification would have a jql social_media is not EMPTY then the email event would happen.

In order to prevent the email from being sent multiple times you would have to have additional filter such as social_media CHANGED

or

social_media is not EMPTY and social_media CHANGED

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,242 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot