How to notify a person if a field is filled in when creating/editing issue

Is it possible to notify a person if a certain is filled in, for example, we have a social media field and if this custom field has data entered in it then I would want to notify the social media exec but if it is left blank they don't need to know about the issue? Is this feature possible?

I would need to add this feature in the editing screen as well.


1 answer

1 accepted

Accepted Answer
0 votes

Using JETI you could do this as a email notification. The notification would have a jql social_media is not EMPTY then the email event would happen.

In order to prevent the email from being sent multiple times you would have to have additional filter such as social_media CHANGED


social_media is not EMPTY and social_media CHANGED

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,356 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you