How to mute notifications for comments from Jira Automation on my tickets?

Mario Shontz
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October 8, 2024

Whenever I close a ticket or triage it, my company has a Jira automation send a message to the customer about the ticket. I always get notified of these comments and want to mute them in my notifications. How do I do this?

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John Funk
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October 8, 2024

Hi Mario - Welcome to the Atlassian Community!

Is that because you get notified when Comments in general are added? Or because the automation is running? 

 

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