In our Project we need to managed with issueus which are not assigned well to the queues.
How we can transport them to other queues manually? Is it possible?
Additionally information: We are working also with SharePoint tool creating tickets/issued.
Best Regards
Katarzyna Janus
Katarzyna,
queues really are nothing more than filtered lists. So you don't actually move them between queues but rather just change the filters defining the queue. This is done by...
There are all sorts of ways to build your queues, e.g. types, components, labels, assignees, etc.
hope this helps.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.