How to move setup data on download version to on demand version


My company is trying to apply JIRA to our work field as an issue tracking tool. By way of test, we are using JIRA with its free download version.

Then, we are wondering how to move database on free version to on demand version in case we purchase the subscription. Is it possible to backup all data and import them?

Also, we'd like to know if there is no problem in keeping all data and set up environment when we use its on demand trial version first, then switch or upgrade its version.

I am looking forward to getting your prompt answer!

Thanks in advance.

1 answer

This widget could not be displayed.

It's possible to import project data or everything into OnDemand. But, OnDemand has some limitations, and there are some things you can do in Download that you cannot in OnDemand, so if you've taken advantage of any of those features, you may lose access to them.

You won't have any problems with upgrading - OnDemand is kept on the latest release and is updated automatically for you.

Thomas Schlegel Community Champion Mar 11, 2013

The Export / Import - Procedure is described here

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

122 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you