How to move a ticket out of agile board

Jirong Hu June 16, 2015

I got the following request from the user, the tickets are close and not able to edit the sprint field. What shall I do as the JIRA admin?

"Could you please help me get the following tickets out of my sprint scope?  They were closed before the sprint started, but I didn’t change the (Jira default) sprint field, and now they are affecting my run down numbers. "

Thanks

Jirong

1 answer

0 votes
Matheus Fernandes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2015

Hi, Jirong.

To edit the Sprint field in the closed issues, please just follow the Allow editing of Closed Issues guide. Please do note though that, as the Sprint is already active, those will count as scope changes.

Cheers,
Matheus 

Suggest an answer

Log in or Sign up to answer