How to move a ticket out of agile board

I got the following request from the user, the tickets are close and not able to edit the sprint field. What shall I do as the JIRA admin?

"Could you please help me get the following tickets out of my sprint scope?  They were closed before the sprint started, but I didn’t change the (Jira default) sprint field, and now they are affecting my run down numbers. "



1 answer

0 vote

Hi, Jirong.

To edit the Sprint field in the closed issues, please just follow the Allow editing of Closed Issues guide. Please do note though that, as the Sprint is already active, those will count as scope changes.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot