We (OEM ) are in the process of migrating existing JIRA system ( tracked issues with custom workflow ) from Off-shore development Center to OEM location.
JIRA license had been recently bought.
Kindly advice the procedure to allow no loss of information for existing issues and custom workflow migration.
There's a big question here - is the target JIRA new or is this actually a "merge" process? (As in, you're already using the target JIRA and have data in it you want to keep)
If your target JIRA is a new system, then it's easy - see https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server
If it is a merge, then that's a bigger more painful story.
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