How to migrate JIRA issues between companies?

We are repatriating a project from a contractor into our own JIRA instance,

- Are there any obvious issues with doing this?

- Is it easy?

Someone mentioned problems when the JIRA versions do not match. Any tips?


1 answer

1 accepted

3 votes
Accepted answer

The off-the-shelf transfer in Jira is "export everything to XML from the source Jira, then import only the project you need from it on the target Jira"

The two gotchas here:

1. The import ONLY imports issues. None of the project configuration will come across - fields, screens, workflows etc, they all need to be defined in the target Jira before the import

2. The Jira versions must be the same (at least down to the mid-level - 5.1.6 -> 5.1.8 might work fine, but 5.1.x -> 5.2.x will tell you it's incompatible)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

960 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you