How to migrate JIRA issues between companies?

We are repatriating a project from a contractor into our own JIRA instance,

- Are there any obvious issues with doing this?

- Is it easy?

Someone mentioned problems when the JIRA versions do not match. Any tips?


1 answer

1 accepted

Accepted Answer
3 votes

The off-the-shelf transfer in Jira is "export everything to XML from the source Jira, then import only the project you need from it on the target Jira"

The two gotchas here:

1. The import ONLY imports issues. None of the project configuration will come across - fields, screens, workflows etc, they all need to be defined in the target Jira before the import

2. The Jira versions must be the same (at least down to the mid-level - 5.1.6 -> 5.1.8 might work fine, but 5.1.x -> 5.2.x will tell you it's incompatible)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,687 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you