Hi, I'm importing a JIRA Server instance into cloud. Problem is my new user account "admin" is different than my imported user.
I could use the old entry, but then, the admin user will use a slot of user, and I can't deactivate it.
I'd like to merge my imported account into the new one, is it possible?
Hi Constantin,
What's preventing you from deactivating the "admin" user ?
Have you checked the instructions here https://confluence.atlassian.com/cloud/manage-application-access-744721629.html ?
Tried renaming the admin user on the cloud instance before importing i assume? This has to be done by support. See this: How to rename the admin user on a JIRA Cloud instance?
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