How to mask credit card details from emails sent to Jira?

[Darren S. Eyers]

Jira Service Desk and Jira you can set-up to log emails as tickets.

We would like information matching a pattern to be masked e.g.

Data Security Standards such as PCI (Payment Card Industry) and HIPAA (Health Insurance Portability and Accountability Act) require that sensitive/personal information should be kept private.
Example Personal Identity information to be kept private:

• Social Security Number
• Credit Card number
• Driver License number
• Name
• Birthdate

We would like text matching patterns to be masked or data obfuscation (hiding original data with random characters or data).

E.g. Credit Card/Pan: ABC123123ABCDEF to become ABC#########DEF, or #########, similar, removed! and be stored as seen.

Any way to do this out of the box with Jira Service Desk &/or Jira, any free/paid plugin?

Thanks

[Cristian Rosas [Tecnofor]]

You need add-ons to encrypt data or custom development. I've seen this as a plugin for cloud

https://marketplace.atlassian.com/apps/1216894/encryption-security-2fa-for-jira?hosting=cloud&tab=overview