How to make jira in atlassian cloud private?

Hi together,

I want to make JIRA in the atlassian cloud private. In this documentation ( it is written that only the JIRA System Administrators is allowed to do this. I'm administrator of the JIRA cloud but I don't have the access.

What can I do?

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On Cloud, you are a JIRA admin, and only Atlassian support have system level access.

I don't actually know if they will support turning private or off, but it's probably easiest to raise a support request at and ask them to make the change.  Worst case, they'll just say no.

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