How to link Jira to Confluence

I'm trying to link Jira to Confluence to be able to share issues and users. I create a link using the application link addon and get this error: "Unable to auto-configure a Consumer as the remote Consumer-Info could not be found." I've got them both on the same server, but they are also linked to a remote domain name. I think it is having trouble linking them with their local IP's when in their settings they have a domain name for a base url. Is there anyway to get around this? I've looked here: tried what was suggested, editing the and now jira is locked. Here is the last part of the logs (atlassian-jira log.txt)

1 answer

1 accepted

Since your JIRA is locked and after reviewing at your logs, it could be because of plugins related problems. Please take a look at this KB and focus on plugins related resolution (there are 3 in there):

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot