It seems, permissions can be set on individual comments in theory... How can this be done in practice -- and before the issue's reporter and watchers are all notified of the new comment by e-mail?
Our old (home-grown) issue-tracking system has a checkbox on the comment-entry form, which allowed support staff to mark any comment as "internal" -- marking the checkbox would hide the new comment from the issue-reporter and other users not in the tech-support group.
Now that we are migrating to JIRA, this is the only feature, for which we have not found a replacement... Any hope? Thanks!
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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