It seems, permissions can be set on individual comments in theory... How can this be done in practice -- and before the issue's reporter and watchers are all notified of the new comment by e-mail?
Our old (home-grown) issue-tracking system has a checkbox on the comment-entry form, which allowed support staff to mark any comment as "internal" -- marking the checkbox would hide the new comment from the issue-reporter and other users not in the tech-support group.
Now that we are migrating to JIRA, this is the only feature, for which we have not found a replacement... Any hope? Thanks!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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