How to invalidate cache data including jira user info

woo.k March 23, 2016

Hello,

I've updated email address for some users from the database.

When I see the user info from user management screen, the changes I've made are not there.

It looks like JIRA might load all the user info into memory for some reason.

How can I invalidate the user information except bouncing JIRA server ???

Thanks in advance

James

 

1 answer

1 vote
Nic Brough -Adaptavist-
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March 23, 2016

There are some tricks, but seriously,

  1.  Do not edit the database, always look for a less wrong way to do it
  2. Never edit the database while JIRA is running
  3. Restart it

The script-runner add-on can refresh some of the caches, but I'm not sure users is one of them.  Just book a restart.

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