I would like to know how can I implement a simiar integration between Jira and Confluence as the one from support.atlassian.com?
I am interested in searching existing bugs, articles and q&a and showing them before someone will open a new bug.
JIRA Service Desk allows you to link to a KNowledge Base space in Confluence.
Users will get suggetsed documents and answers as they type input details.
That's a huge problem as this would require us to acquire the Service Desk extension just to improve the bug raising process a little bit.
We do not use Jira as a Service Desk.
We have a unlimited user license so the price of the Service Desk extension would be astronomical: $18000, just for improving the bug raising process a little bit, with similar existing bugs, similar questions or articles.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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