How to inform a Jira user that his login is refused because his account was disabled?

BY default jira will just refuse users to login when their accounts are disabled (as not active or removed from jira-users groups).

I am looking for a way to inform the user about this, but now as one time email but as a notification attached to the login form.

1 answer

1 accepted

Accepted Answer
1 vote

Hey Sorin, I've filed an improvement request to have that improved in future versions of JIRA:

https://jira.atlassian.com/browse/JRA-33755

I know it doesn't solve the problem for now, but make sure you add yourself as a watcher to that report, so you can keep track of the process.

Hope it helps.

Thank you Jeison. I was looking more for a solution or maybe even some hints on how to implement is with a plugin, if possible. Still, for the moment that's the best answer ;)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,832 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you