How to increase ticket sequence

Hi all,

I going to migrate our tickets from old system, but before this I want to normally use Jira.

I think about:

increase "ticket number sequence" to value greater of existing number from old system
start new tickets from this value
prepare migration procedure
migrate old tickets

I tried to change project.pkey value in DB, but it doesn't give effect. After change to '3000' my new ticket have number +1 from the previous one. I also tried to change project.pkey AND pkey of the last ticket in my project in jiraissue table - also without result.

Is there any possibility to do this with MySQL backend?

Bests,

Tomek

2 answers

1 accepted

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What you need to update is project.pcounter. And ofcourse restart JIRA because it is cached as Nic suggests.

This widget could not be displayed.

Did you stop Jira before making the sql change? It caches a lot of stuff, including the project counter, so if you didn't stop and restart, you could have broken it.

Great, it works.

I thought, that changing values with running Jira should work. Thanks a lot.

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