Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to increase the time limit of JIRA Issue collector output message

I would like to know how to increase the amount of time the Javascript popup window will give you to grab the ticket number after you submit an issue to the issue collector. 

Example:

"Thank you for your feedback!"

Your feedback has been recorded at xprojectkey-xissuekey. This window will automatically close in 5 seconds."

I would like to increase the time before the window closes from 5 seconds to around 25 seconds to allow my users to copy their key for future reference. 

 

I don't see how I would do this with a custom field or within the Javascript. Please help!

1 answer

0 votes
Brant Schroeder Community Leader Sep 16, 2021

@Zackri McCain Welcome to the Atlassian Community. 

You would need to make a change to the JavaScript which I am not sure how you would do that.  You would need to see how and where the JavaScript being provided is stored and then edit it.  I think a better solution would be to collect an email on the issue collector and email the user using an automation on issue creation.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you