How to import pivotal tracker into JIRA

This question is in reference to Atlassian Documentation: Raising requests on behalf of customers

We want to import data to JIRA from Pivotal Tracker.  Tried .CSV but was only able to bring limited data.

Below are the error:

Cannot login to Pivotal Tracker site: 

1 answer

Hi Senthilvedhan,

What version of JIRA are you using?

Did you see this documentation?:


JIRA -JIRA v7.1.0

I am facing issue in proxy setting of JIRA application.


Cannot login to Pivotal Tracker site:

this is the error we are facing. we are struck with this issue.

can you please provide the solution asap.


Senthil J

Hi Senthilvedhan,

This is only a community help forum.

You might be better raising a support ticket directly with Atlassian at:



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