How to import pivotal tracker into JIRA

This question is in reference to Atlassian Documentation: Raising requests on behalf of customers

We want to import data to JIRA from Pivotal Tracker.  Tried .CSV but was only able to bring limited data.

Below are the error:

Cannot login to Pivotal Tracker site: java.net.UnknownHostException: www.pivotaltracker.com 

1 answer

0 vote
Sam Hall Community Champion Dec 05, 2016

Hi Senthilvedhan,

What version of JIRA are you using?

Did you see this documentation?: https://confluence.atlassian.com/adminjiraserver071/importing-data-from-pivotal-tracker-802592873.html

Sam

JIRA -JIRA v7.1.0

I am facing issue in proxy setting of JIRA application.

Error:

Cannot login to Pivotal Tracker site: java.net.UnknownHostException: www.pivotaltracker.com

this is the error we are facing. we are struck with this issue.

can you please provide the solution asap.

Thanks,

Senthil J

Sam Hall Community Champion Dec 15, 2016

Hi Senthilvedhan,

This is only a community help forum.

You might be better raising a support ticket directly with Atlassian at: https://support.atlassian.com/customer/servicedesk-portal#JIRA%20Server

Sam

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

164 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you