How to identify tickets creation ?

Raju KC
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October 23, 2013

I want to write post-functions in create issue and want to know from script runner where the jira ticket is created .ie from email or web.

Is it possible?

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Renjith Pillai
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November 5, 2013

No.

By the time script runner is invoked, I guess, that information is lost, AFAIK.

Write your own email handler or use JEMH which can fill in a custom field which differentiates the tickets.

Raju KC
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November 6, 2013

Are there any good tutorials on how to start writing my own email handler.

Renjith Pillai
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November 7, 2013

This is your starting point - https://developer.atlassian.com/display/JIRADEV/Custom+Message+(Mail)+Handler+for+JIRA

I would suggest that you look at JEMH before spending time to develop an own handler. at https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui

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