Hello.
We need to hide the create buttom when you click on a Service Desk request type from the Customer Portal.
We only need the url "http:/ldjir601.igru....."
Please, any ideas on how to achieve this?
Thanks a lot in advance.
There is a work around for this.
Since Create button cannot be hidden or deleted.
--> Create a Request type as "Task" or whatever is avalaible.
--> Click on Project Settings in the Service Desk Admin
--> Click on Project Automation
--> Create a Rule (as below)
You can also set Transition the issue as Delete. So it will never create a issue.
I hope it helps.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
There doesn't seem to be an option for that, but the trick described here (either with the add-on and/or using javascript) might work in your case:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.