How to hide the Create Button when you click on a Service Desk request type?

Hello.

We need to hide the create buttom when you click on a Service Desk request type from the Customer Portal.

 

SDH_1.png

 

We only need the url "http:/ldjir601.igru....."

Please, any ideas on how to achieve this?

Thanks a lot in advance.

 

 

2 answers

There doesn't seem to be an option for that, but the trick described here (either with the add-on and/or using javascript) might work in your case:

https://community.atlassian.com/t5/JIRA-Service-Desk-questions/Is-there-a-way-to-hide-the-quot-Create-KB-Article-quot-button/qaq-p/390959

Hello Oscar!

I need the same thing, could you help me??

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