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In the "Columns and Statuses" screen I have two statuses in the "Done" column: Done and Deprecated. When I view the backlog, I do not see "Done" but I do see "Deprecated" issues. How do I make these go away?
I am in a "Team-Managed Software" project.
Just received this answer from support. I can't understand why it wouldn't automatically do this when you add a new status to the "DONE" column. Isn't the intent obvious?
Using this JQL we validate that the Resolution for these issues is not set to Done, so to fix this you can create a simple automation where issues with DEPRECATED status are set to Done:
1project = IT and status = Deprecated and resolution is EMPTY order by key DESC
**I used my environment as an example, you just need to adapt to your case.
First, using automation:
You will create automation:
When the issue moves to DEPRECATED
Edit Issue field Resolution to Done
I hope I was able to clarify your doubts, I'll be looking forward to hearing from you. 🤝
I thought it did automatically set the Resolution field for statuses in the Done column.
It actually says it does it you hover over the green checkmark at the top of the Done column.
Did you ever have the Deprecated status in a different column? If so, that could explain why the Resolution field was not filled in.
But it should be filled in on every issue that you have changed to Deprecated since putting that status into the Done column.
If the issues were already in the Deprecated status when that status was in a different column, and you then remapped that status to the Done column, I could understand it not filling in the Resolution field in that case for the issues already in that status.