I am looking for a way to limit the number of value in a select list custom field depending on the customer request type that a user choose on the JIRA service desk customer portal.
Any suggestions on how I could do this?
Thanks!
By request type do you mean issue type or the value in another field? If the first you can setup a different context for each issue type. If the later, you may be able to do it with a script.
I mean the Customer request type, it's the forms being used by the user.
Each form are using the same issue type. JJUPIN doesn't work with JIRA Service desk. Could I do it via another kind of script?
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I don't do any kind of scripting in the product. I believe there is one that comes with the behaviours plug-in. I would post a question about scripting help.
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