How to handle shortfalls?

Hi all,

I have a situation where all of my team are expected to work 7.5 hours/day so we have a Workload scheme, which works fine. I can see on the team report when people haven't met this as it highlights it in red.

However, on occasions someone might not work a full 7.5 hours, for example, if they’ve had to take their car to the garage etc. I expect them to make that time up later so on another day I would see their time above the 7.5 hours.

I’d like to turn the scheduler on to remind people to do their timesheets but will the above mean people who have agreed “shortfall” will receive the emails? If so is there a way of handling this situation?



1 answer

1 accepted

Hi Mj,

the Scheduler looks at the sum of hours during the period. So if you f.x. send weekly reminders, the Scheduler looks at the hours required for this week and the sum of hours logged for this week. If this levels out, no late reminder is send. In case a user loggs less than required hours in one week and works longer in the next, he will receive the late reminder. We do have an open issue about this problem that you can watch and comment on ( ).

Best regards

Susanne (Tempo)

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