How to handle permissions

Our company works on several projects for different clients. We have clients that want to browse and freelancers that work on different projects.

This caused me to play around with permissions as the default was that every user had access to everything meaning some clients could see projects they shouldn't. 

Now a new freelancer is working with us on a project and I find myself confused on how to handle permissions.

Should I create a new scheme just for him or add him to the group I created for a client?

What is best practice in this case?

Thanks in advance.

1 answer

1 accepted

1 votes

>The default was that every user had access to everything meaning some clients could see projects they shouldn't.

Yes, I'm afraid you will want to unpick that.  The usual problem is that the default is to add users to the group that says "can log in and use the system", but that group is also used in project roles to say "this group are users of this project", which then, of course, dumps everyone into all your projects.

Have a look at your permission schemes and see what the rule is for "browse project".  By default, it'll be a role, but there may be more.  Then, for each project, look at that role and remove anything that grants wide access, replacing it with narrower groups or individual users, so that your existing users can still use the project.  You'll then be able to add your freelancer to just the projects they need to see.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,781 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot